Delivery & Returns Information
within the UK
Orders are dispatched by the next working day
for delivery within 2-5 working days.
We use Royal Mail for small items and Hermes for larger parcels.
Special Delivery by Royal Mail within the UK is £12.50
Dispatched the same day - if ordered by 2 pm (weekdays only)
for delivery by 1pm the next working day.
We currently ship to Europe, USA, Canada, Australia, New Zealand
and many other places overseas from £7
Please note that any import/customs duties and local taxes
are the responsibility of the recipient.
Delivery will take 5-10 working days.
Click here for a list of international postage rates.
All small orders are sent in Jiffy Green padded envelopes
which have a 100% recycled paper fibre lining
and are fully recyclable, biodegradable, and compostable!!
Wherever possible we re-use packaging (cardboard boxes, newspapers, bubble wrap etc) as a way of keeping our postage costs down and of benefiting the environment.
See our 'Being Green' page
We are happy to supply you with un-packaged smudge sticks if you
prefer not to have the plastic bag.
We offer refunds as follows:
*If you have changed your mind you may return your item(s) with the packing slip within 14 days of delivery.
Items must be complete, undamaged, in original packaging and with the paperwork.
Once we receive the item in unused condition we will
immediately refund the cost of your purchase.
You pay postage in this instance.
We suggest you use a track-able service and retain proof of postage.
We do not currently offer exchanges, if you desire a different item please re-order.
Click here to download and print our returns form/label.
*If an item is defective/broken or faulty contact us immediately
to arrange a replacement or return.
Tel: 07940 514059