Delivery & Returns Information

DELIVERY

Please note we now only ship within the UK

Standard Delivery

Orders are dispatched by the next working day - (weekdays only)

for delivery within 2-5 working days.

Royal Mail 2nd Class

FREE

First Class Delivery

Royal Mail 1st Class 1-2 working days

£1.75

Express Delivery

Special Delivery by Royal Mail

Dispatched the same day - if ordered by 2 pm (weekdays only)

for delivery by 1pm the next working day.

£12.50

PACKAGING

All small orders are sent in Jiffy Green padded envelopes

which have a 100% recycled paper fibre lining

and are fully recyclable, biodegradable, and compostable!!

Wherever possible we re-use packaging (cardboard boxes, newspapers, bubble wrap etc)

as a way of keeping our postage costs down and of benefiting the environment.

RETURNS POLICY

We have given some thought to offering free returns but, as with other companies who offer this,

it would mean we would have to cover the cost with higher prices

and so have we decided against it.

We offer refunds as follows:

*If you have changed your mind you may return your item(s) along

with the packing slip within 14 days of delivery.

Items must be complete, undamaged, in original packaging and with the paperwork.

Once we receive the item in unused condition we will

immediately refund the cost of your purchase.

You pay postage in this instance.

We suggest you use a track-able service and retain proof of postage.

We do not currently offer exchanges, if you desire a different item please re-order.

*If an item is defective/broken or faulty contact us immediately

to arrange a replacement or refund.

Tel: 07940 514059