Delivery & Returns Information
DELIVERY
Please note we now only ship within the UK
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Standard Delivery
Orders are dispatched by the next working day - (weekdays only)
for delivery within 2-5 working days.
Royal Mail 2nd Class
FREE
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First Class Delivery
Royal Mail 1st Class 1-2 working days
£1.75
Express Delivery
Special Delivery by Royal Mail
Dispatched the same day - if ordered by 2 pm (weekdays only)
for delivery by 1pm the next working day.
£12.50
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PACKAGING
All small orders are sent in Jiffy Green padded envelopes
which have a 100% recycled paper fibre lining
and are fully recyclable, biodegradable, and compostable!!
Wherever possible we re-use packaging (cardboard boxes, newspapers, bubble wrap etc)
as a way of keeping our postage costs down and of benefiting the environment.
See our 'Green Statement' page
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RETURNS POLICY
We have given some thought to offering free returns but, as with other companies who offer this,
it would mean we would have to cover the cost with higher prices
and so have we decided against it.
We offer refunds as follows:
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*If you have changed your mind you may return your item(s) along
with the packing slip within 14 days of delivery.
Items must be complete, undamaged, in original packaging and with the paperwork.
Once we receive the item in unused condition we will
immediately refund the cost of your purchase.
You pay postage in this instance.
We suggest you use a track-able service and retain proof of postage.
We do not currently offer exchanges, if you desire a different item please re-order.
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*If an item is defective/broken or faulty contact us immediately
to arrange a replacement or refund.
Tel: 07940 514059